Empathy is composed of the ability to walk in another's shoes, to see things from another perspective and an appropriate response and/ or action as part of the ability to understand someone's position. Empathy is very important to all of us. It enables us to resolve and understand conflicts. It is one of the components of conflict resolution and peaceful solutions. We all seek positive outcomes and solutions and we all have to utilize empathy to get there. By keep in mind the perspectives of all and being able to "walk in each other's shoes," solutions are achieved. Once we are able to be empathetic, then we communicate with each other effectively to reach conflict resolution.
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